Fayedah – Terms & Conditions

1. Acceptance of Terms

By accessing or using Fayedah, you agree to comply with and be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the app.

2. Services Provided

Fayedah is a smart eCommerce platform offering a wide range of products, including but not limited to:

• Electronics & Gadgets

• Fashion & Apparel

• Health & Beauty

• Sports & Outdoors

• Phones & Accessories

• Jewelry & Watches

Fayedah reserves the right to modify or discontinue any part of the service at any time.

3. User Accounts

• Users must be 18 years or older or have parental/guardian consent.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate and up-to-date information during registration and use.

4. Payments & Pricing

• All product prices are shown in your local currency and include applicable taxes unless stated otherwise.

• We accept digital payment methods, cards, and mobile wallet payments.

• Payment processing is handled securely by third-party providers.

5. Returns & Refunds

• Products can be returned within 7 days of delivery if eligible.

• To be eligible, items must be unused and in their original packaging.

• Refunds will be processed through the original payment method within 7–14 business days.

• Digital products and perishable goods are non-refundable.

6. User Conduct

You agree not to:

• Violate any laws or third-party rights.

• Upload or distribute harmful, misleading, or inappropriate content.

• Attempt to access unauthorized parts of the app or its data.

• Use bots, scrapers, or other automated tools.

7. Intellectual Property

All content, logos, trademarks, product listings, and software within the app are the intellectual property of Fayedah or its content providers. Unauthorized use is strictly prohibited.

8. Privacy

Our Privacy Policy outlines how your data is collected, stored, and used. By using Fayedah, you consent to the collection and use of your data as described.

9. Account Termination

We reserve the right to suspend or terminate your account if you breach these terms or misuse the platform in any way.

10. Disclaimer & Liability

Fayedah provides the app “as-is” and does not guarantee continuous, error-free access. We are not liable for any indirect, incidental, or consequential damages.

11. Governing Law

These Terms shall be governed by the laws of Bangladesh. Any disputes arising will be subject to the jurisdiction of local courts.

12. Changes to Terms

We may update these Terms from time to time. Changes will be posted in the app, and your continued use indicates acceptance of the revised Terms.

Contact Us

If you have any questions or concerns about these Terms, please contact:

Fayedah Support Team
Email: [support@fayedah.com]
Phone: [+8801987787355]