Privacy Policy

Fayedah – Privacy Policy

1. Information We Collect

a. Personal Information

We collect personal details when you register or use our app, including:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information processed securely via third-party gateways

b. Cookies & Tracking

We may use cookies or similar technologies to enhance user experience and personalize content.

2. How We Use Your Information

We use the collected data to:

Create and manage your user account
Process and deliver orders
Send order confirmations, shipping updates, and customer support replies
Improve app performance and user experience
Personalize product recommendations and marketing content
Prevent fraud, misuse, or violations of our terms

3. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with:

Payment processors to handle transactions
Logistics and delivery partners to fulfill orders
Third-party analytics tools (e.g., Firebase, Google Analytics) for performance monitoring
Legal authorities, if required to comply with the law or protect our rights

4. Third-Party Services

The app may contain links to external websites or services. We are not responsible for their content or data practices. Please review their privacy policies separately.

5. Data Retention

We retain your data only as long as necessary to:

Provide our services
Fulfill legal or regulatory obligations
Resolve disputes and enforce agreements

6. Data Security

We use encryption, secure servers, and access controls to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your data
Correct or update inaccurate information
Delete your account or personal data
Opt-out of marketing communications

To make any such request, please contact us at:
Email: [support@fayedah.com]

8. Children’s Privacy

Fayedah does not knowingly collect personal information from children under the age of 13 (or under 16 in the EU). If we become aware that we have collected such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted in the app, and your continued use of the app constitutes acceptance of the revised policy.

Contact Us

For any questions or privacy-related concerns:

Fayedah Support Team
Email: [contact@fayedah.com]
Phone: [01987787355]